FAQ
Q: How do I use this discount card?
A: Simply take this card and present it to any participating pharmacy for instant savings!
Q: Does my current insurance company get notified when I use this card?
A: NO! This is NOT an insurance card, but a discount card. Therefore, it has nothing to do with insurance companies.
Q: Where do these discounts come from?
A: These discounts come from a Pharmacy Discount Network.
Q: Why is this free?
A: Due to our close relationship in the pharmaceutical industry, we can negotiate lower prices on behalf of our members.
Q: Is there a maximum use of the benefits?
A: NO. Unlike insurance, utilization is encouraged because it directs traffic to participating provider locations. You and your family may use the benefits as many times as needed. There are NO limitations on usage.
Q: Is there any claim form to fill out?
A: NO! There are no claim forms or other paperwork to file.
Q: Can I use this discount card with my deductible?
A: Provide your pharmacist with BOTH your insurance card and this discount card and ask which one will save you the most money.
Q: Is there a pre-existing condition exclusion?
A: NO! Unlike insurance, discount programs do not require personnel for claims adjudication, nor is there a necessity for cash reserves because there is no risk.
Q: How do I locate a participating provider in the network?
A: There are two ways to locate participating providers. You can do an online Pharmacy Finder by clicking on the Pharmacy Finder / Drug Prices at incarerx.com or call the Help Line.
Q: What happens if the Pharmacist refuses this card?
A: Some pharmacy employees are not familiar with this card, so you can explain to them that it's NOT an insurance card, OR just call the “800” number on the top of the card while at the pharmacy, and BEFORE you pay. We will help you out, right then and there.
Q: What is my member ID number?
A: That is your phone number.
Q: How do I use this discount card?
A: Simply take this card and present it to any participating pharmacy for instant savings!
Q: Does my current insurance company get notified when I use this card?
A: NO! This is NOT an insurance card, but a discount card. Therefore, it has nothing to do with insurance companies.
Q: Where do these discounts come from?
A: These discounts come from a Pharmacy Discount Network.
Q: Why is this free?
A: Due to our close relationship in the pharmaceutical industry, we can negotiate lower prices on behalf of our members.
Q: Is there a maximum use of the benefits?
A: NO. Unlike insurance, utilization is encouraged because it directs traffic to participating provider locations. You and your family may use the benefits as many times as needed. There are NO limitations on usage.
Q: Is there any claim form to fill out?
A: NO! There are no claim forms or other paperwork to file.
Q: Can I use this discount card with my deductible?
A: Provide your pharmacist with BOTH your insurance card and this discount card and ask which one will save you the most money.
Q: Is there a pre-existing condition exclusion?
A: NO! Unlike insurance, discount programs do not require personnel for claims adjudication, nor is there a necessity for cash reserves because there is no risk.
Q: How do I locate a participating provider in the network?
A: There are two ways to locate participating providers. You can do an online Pharmacy Finder by clicking on the Pharmacy Finder / Drug Prices at incarerx.com or call the Help Line.
Q: What happens if the Pharmacist refuses this card?
A: Some pharmacy employees are not familiar with this card, so you can explain to them that it's NOT an insurance card, OR just call the “800” number on the top of the card while at the pharmacy, and BEFORE you pay. We will help you out, right then and there.
Q: What is my member ID number?
A: That is your phone number.